If you use Orbitz, they will sometimes tack on unwanted travel insurance. You will know this happened when you get an email from Access America with your policy. Orbitz will then pretend they can not remove it and direct you to a dysfunctional voice menu system at Access America, I suppose to try to wear you down. (There are no appropriate options, and I never could get to a human. It appears to always have “higher than expected volume”.)
Don’t let them win.
- Find the Modify/View Policy link
- Your policy and departure date are in the email
- They will thank you and maybe in 30 days give your money back.
Update: Refund arrived.